How It Works

Our goal is to help your organization achieve lasting, measurable improvements in performance, teamwork and leadership effectiveness. Based on your unique situation, we will work with you to craft a solution that is customized for your needs.

In many cases, this process begins with diagnosis in the original Greek sense of the word: “The ability to discern and distinguish causes of a problem.” We use a set of professional diagnostic tools developed by our partners (Bartell & Bartell, Ltd.) to determine the root causes of under-performance at both the individual and team levels.

Diagnostic tools also indicate areas of strength – key areas where individuals and groups are performing well. Identifying existing strengths is important because they often provide a solid foundation for growth and positive change (Click here for examples).

In real-world settings, diagnostic tools can give you a reliable, systematic way to determine where your organization is performing well (strengths), what’s holding your organization back (opportunities for change) and where to focus your attention for the next step of the process.

Using this information, we create a detailed set of recommended solutions for your specific organization and unique situation. These typically include:

  • One-on-one consultations with key leaders
  • Group meetings with teams, departments or task forces
  • Step-by-step consulting support to build consensus and implement needed changes
  • Ongoing support (when requested) to help ensure continuous improvement
  • Coaching for executives, leaders, managers and others when requested

One size never fits all, of course. That’s why we provide a full menu of solutions to focus in on your particular challenge (What We Offer). Each solution is carefully customized for the individual needs and challenges of our clients. We will work with you to ensure you get the professional quality services you expect and deserve (Are These Problems Familiar to You?).